Terms of service

Welcome to Sane! These Terms of Service govern your use of our website, products, and services. By accessing or using our site, you agree to comply with and be bound by these terms. Please read them carefully before making a purchase or using our services. If you do not agree to these terms, you may not use our website or services.

1. Overview

These Terms of Service form a legally binding agreement between you (“the customer,” “you,” or “user”) and Sane (“the company,” “we,” “us,” or “our”). They apply to all users of the website, including browsers, customers, merchants, and contributors of content.

By using our website, you confirm that you are at least 18 years of age or have obtained consent from a legal guardian.

2. Website Usage

a. Account Creation

To access certain features, you may need to create an account. You agree to provide accurate and complete information during registration and to keep this information updated. You are responsible for maintaining the confidentiality of your account credentials and accept responsibility for all activities under your account.

b. Prohibited Activities

You agree not to engage in any activities that:

  • Violate any applicable laws or regulations.
  • Harm, threaten, or exploit other users.
  • Interfere with or disrupt the website’s functionality.
  • Use bots, spiders, or other automated tools to scrape or access data.
  • Upload malicious code or viruses.

Failure to comply may result in suspension or termination of your access to our services.

3. Product Information

a. Accuracy of Product Descriptions

We strive to provide accurate information about our products, including descriptions, images, and pricing. However, we cannot guarantee that all details are entirely error-free. If a product is not as described, your sole remedy is to return it in unused condition.

b. Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without prior notice.

4. Orders and Payments

a. Order Acceptance

Placing an order on our website constitutes an offer to purchase. We reserve the right to refuse or cancel orders at any time for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity.

b. Payment

All prices are listed in [currency] and are subject to applicable taxes and shipping fees. Payments must be made through approved payment methods on our website.

c. Shipping and Delivery

We aim to process and ship orders promptly. Shipping times may vary based on your location and carrier availability. We are not liable for delays caused by shipping carriers or customs.

d. Cancellations

Orders can only be canceled if they have not yet been processed for shipping.

5. Returns and Refunds

Our return and refund policy is outlined separately in the of Return and Refund Policy. By purchasing from us, you agree to adhere to the terms of that policy.

6. Intellectual Property

All content on our website, including text, images, logos, and product designs, is the exclusive property of Sane or its licensors. You may not copy, reproduce, modify, or distribute any content without prior written consent.

7. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only. We do not endorse or assume responsibility for the content or practices of any third-party websites. Use them at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, Sane is not liable for:

  • Indirect, incidental, or consequential damages arising from your use of our products or services.
  • Losses resulting from unauthorized access to your account or data.
  • Issues beyond our control, such as natural disasters or third-party failures.

Our maximum liability for any claim related to our services is limited to the amount you paid for the product or service in question.

9. Indemnification

You agree to indemnify and hold Sane harmless from any claims, damages, or expenses arising from your violation of these Terms of Service or your misuse of our website or products.

10. Termination

We reserve the right to terminate your access to our website or services at any time, without prior notice, for violations of these terms or for any reason we deem necessary.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [jurisdiction]. Any disputes will be resolved exclusively in the courts of [jurisdiction].

12. Changes to Terms of Service

We may update these terms from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and your continued use of our website constitutes acceptance of the revised terms.

13. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

      Email: info@sane-skin.com

By using Sane’s website and services, you agree to abide by these Terms of Service. Thank you for choosing us for your skincare journey!